Burns Plumbing

Testimonials

Burns Plumbing
Excellent
5.0
Based on 59 reviews
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Burns Plumbing are excellent.It was a difficult job that they undertook, (a collapsed boundary trap) and they fixed it promptly, without any problems.All of the staff were very professional, thorough, courteous, reliable and hard working.I have very high standards and Burns Plumbing delivered.I highly recommend Burns Plumbing.Debra Trainor
Response from the owner: Thank you so much, Debra! We're thrilled to hear that we met your high standards and delivered on the difficult job promptly. Our team is dedicated to providing professional and reliable service. If you ever need any more plumbing work done, remember we're always here to help. Just reach out to Burns Plumbing.----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
I contacted Burns Plumbing as my employee had a mishap and hit a tap with the ride on lawn mower. Water was gushing out from the multi story complex. I was told by the lovely receptionist, someone will be out in a hour. The Burns Plumbing utility showed up in fifteen minutes. I joked with the plumbers about they are quicker than some emergency services attending. The plumbers did a awesome job fixing the tap too!
Response from the owner: Thank you so much for sharing your experience, Emmanuel John Azzopardi! We are thrilled to hear that our team was able to respond promptly and efficiently to help with the tap mishap. If you ever need any more plumbing assistance, feel free to reach out. We're always here to help!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Had a great experience with Jamie from Burns Plumbing. After receiving an outrageous quote from another local plumber, Burns Plumbing came around same day and fixed my sink quickly, for a fraction of the price!
Response from the owner: Hi Paul, thank you so much for your kind words! We're thrilled to hear that Jamie was able to help you out at a more reasonable price. If you ever need any more plumbing work done, don't hesitate to reach out. We're always here to help!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Danny was amazing. Quickly identified the problem, got to work neatly cutting where he needed to , fixed my leaking pipe and cleaned up afterwards. Even my dog loved him ! Top marks guys
Response from the owner: Thank you so much for the kind words, Mark! We're thrilled to hear that Danny provided top-notch service, and it's great to hear that even your dog loved him! If you ever need assistance with plumbing work again, don't hesitate to reach out. We're always here to help. Contact Burns Plumbing for any future plumbing needs.----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Had a blocked sewer. The guys came out, were thorough and professional. Happy with the service
Response from the owner: Hi Nick! Thank you for sharing your experience with us. We're glad to hear that you were happy with the thorough and professional service provided. If you ever need help with anything else, feel free to reach out. We're always here to assist you with your plumbing needs. Thank you for choosing Burns Plumbing!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Danny diagnosed and unblocked the sewer line. Fast, professional, and helpful in explaining what he had to do and the existing problems with the line that caused the blockage to begin with. Great service.
Response from the owner: Hi Michael, thank you so much for your kind words about our service! We're glad Danny was able to help with unblocking your sewer line and provide you with a clear explanation. If you ever need more plumbing assistance, feel free to reach out to us anytime. Take care! - The Burns Plumbing Team----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Danny had a challenge to fit my new bathroom sink. He did a great job.
Response from the owner: Thank you for your 5-star rating, Robyn! We strive to keep improving our services and your support helps us on that path. If there is anything specifically you liked or believe we could work on, please let us know.
Danny was a great help coming in clutch after a previous plumber blocked the drain accidentally during his repair. Successfully unblocked drain! Would recommend
Highly praise JB Plumbing and all staff.I had a hot water issue regarding the water temperature gradually getting colder over the day.Main clue was seeing the last red digit of the water meter slowly and continuously turning around,with all taps shut.l rang the office midday Monday and met Che about one and a half hours later on a mission to find a potential leak somewhere!?Che used an infrared device/camera and discovered a leak-regrettably,in the corner bathroom,beneath the concrete slab.Best plan was to totally repipe all hot water outlets.Fortunately,the tank was at the rear,near all the fixtures(bathroom,kitchen,etc).We decided to conceal pipes where possible and others would be externally fixed-a good compromise,saving time and money.Early next morning,Tuesday,Che,Alex and Cody arrived and had the job finished that afternoon,with just a little tidying up for Wednesday.What an effort-all done within 48 hours,from phone call to finish !! Great team spirit-courteous,professional and understanding.A job like this wasn’t cheap,but l thought the price was reasonable and fair,considering all the work that went into it.Highly recommend.Joe,Ashfield,Sydney,late March 2024.
Great work! Very helpful and good service! The guy asked me to give a good review but couldn’t from the scanner so came here to give review
Needed to get quite an old toilet repaired, and was shown three options - and ended up just getting the whole toilet suite replaced. Che was amazing to deal with, and incredibly professional throughout the whole process. Walked me through the difference in each option and never felt pressured at all. Would definitely deal with the team at Burns Plumbing again!
Burns Plumbing were wonderful (Alex) was prompt, professional and a pleasure to deal with.We are extremely happy with the job and highly recommend J R Burns plumbing to anyone.Kellie and Warren ArndellFive Dock
Ché was really helpful in presenting 3 different options to solving my water filter issue. He was on time, professional, patient and my job was turned around quickly. I would highly recommend Burns Plumbing for their professionalism and high standards of work and I would gladly call on Ché/ Burns Plumbing if needed for any other plumbing issues at home.
Response from the owner: Hi Abbey Aziz,Thank you so much for your glowing review of Ché and Burns Plumbing! We're thrilled to hear that he was able to assist you with your water filter issue efficiently and professionally. If you ever need help with any other plumbing issues in the future, feel free to reach out. We're always here to help. Thank you for recommending us!Best regards,Burns Plumbing----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Fantastic work, fully explained so we could understand what was needed and expertly done. Highly recommended.
Response from the owner: Thank you so much, Narelle! We're thrilled to hear that you had a great experience with us. If you ever need more plumbing work done in the future, don't hesitate to reach out. We're always here to help!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Speedy, courteous and efficient. Thank you Jamie.
Response from the owner: Hi Lori! Thank you for your kind words about Jamie and our service. We're so glad you had a positive experience with us. Remember, we're always here to help with any plumbing needs you may have in the future. Just give us a call at Burns Plumbing. Thank you again!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Great service !! 😁Now I need a great electrician 😩
Response from the owner: Thank you for the wonderful feedback, Matthew! We're glad you had a great experience with us. For all your electrical needs, feel free to reach out to us or contact Burns Plumbing for a recommendation. We're always here to help! ⚡️----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Really great experience with Burns Plumbing. Jack was my guy took a lot of pride in his work and was very professional on how he went about it. We installed a new kitchen and to book the job in was very easy and very punctual. Highly recommend!
Response from the owner: Thank you very much for the feedback.
Super, efficient, prompt, cost effective service provided every time. Been using for years, so happily refer to this local firm to others. For example,had unexpected leaking toilet issue at our place at lunchtime last Saturday. One text exchange and Matt had fixed the issue within the hour. They’ve done a variety of plumbing tasks from leaking gas, to roots in shower drain to ageing threads on pipes. There is a reason why everyone in our apartment complex has their number,, understand it’s the same for those in the unit block next door. If you are loyal and have reasonable expectation's, strongly recommend Burns Plumbing.
Response from the owner: Thank you so much for your kind words, Elizabeth! We are thrilled to hear about your positive experiences with Burns Plumbing over the years. We are dedicated to providing super, efficient, and cost-effective plumbing services. Remember, we are always here to help with any plumbing needs you may have. Just reach out to us anytime. Thank you for choosing Burns Plumbing!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
We had the team from Burns plumbing out twice, once for a blocked pipe and a second time when my husband drilled through our water mains. Both times they came on the weekend, were very polite, helpful and explained everything they were doing and went above and beyond to help resolve everything as quickly as possible. Im so glad that we have great reliable plumbers like this that my family can call upon. Highly recommended.
Response from the owner: Hi Joanna Sharma! Thank you so much for taking the time to leave us such a fantastic review! We're glad we were able to help you with your blocked pipe and the incident with the water mains. We always strive to provide excellent service and it's great to hear that our team was polite, helpful, and went above and beyond for you. If you ever need any more plumbing assistance in the future, remember that we're always here to help. Don't hesitate to contact Burns Plumbing. Thanks again for the recommendation!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Great service, clearly explained what was going on and solved my issue quickly.Highly recommend. 6 stars
Response from the owner: Hi Paul! Thank you so much for your kind words and for taking the time to leave us such a positive review. We're thrilled to hear that you were happy with our service and that we were able to solve your issue quickly. We always strive to provide clear explanations and efficient solutions. If you ever need any further plumbing work in the future, please don't hesitate to reach out. We're always here to help. Thanks again for your recommendation and for choosing Burns Plumbing!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
All of my (so far) 6 interactions with JR Burns have been excellent. They are prompt, communicate very well & each of the plumbers have been thorough & professional.They are a pleasure to deal with & I have no hesitation recommending Burns Plumbing.
Response from the owner: Hi Perry! Thank you so much for your kind words and for taking the time to leave this review. We're thrilled to hear that you've had such great experiences with us and that our team has been prompt, communicative, and professional. We pride ourselves on providing excellent service, and it's always a pleasure to hear that we're meeting our customers' expectations. If you ever need any more plumbing work done, please don't hesitate to reach out. We're here to help anytime. Thanks again for your recommendation!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
J R burns plumbing is just the best service in Sydney. Team is great and friendly.
Response from the owner: Thank you so much for your kind words, dd-rugby! We're thrilled to hear that you had such a positive experience with our team at J R Burns Plumbing. Our goal is always to provide the best service possible, so it's wonderful to hear that we've met your expectations. If you ever need any more plumbing work, don't hesitate to reach out. We're always here to help!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Jamie was punctual and explained what he was doing to solve our blocked drain. The Invoice also explained what was done.
Response from the owner: Hi Rod! Thank you so much for your kind words about Jamie! We're glad to hear that he was punctual and took the time to explain the solution to your blocked drain. Providing a clear and detailed invoice is important to us, so we're happy to hear that it was helpful. If you ever need any more plumbing work done, don't hesitate to reach out to Burns Plumbing. We're always here to help!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
The team at Burns Plumbing are great. Had a dangerous gas leak in the house. They were quick to respond and sorted out the issue with no fuss. The team that attended explained everything so that I could easily understand what was going on. I would happily recommend this plumber to anyone. Thank you for the tremendous work.Much appreicated.
Response from the owner: Hi Ron C! Thank you so much for your kind words and for taking the time to share your experience with us. We're glad that our team was able to quickly respond to your gas leak and resolve the issue without any hassle. We always strive to provide clear explanations to our customers so that they can understand what's happening. We really appreciate your recommendation and if you ever need any more plumbing work done, don't hesitate to reach out. We're always here to help!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Jamie was awesome!!! Answered all my questions and was able to come and fix my problem quickly. Honest and reasonably priced. Great work and I will be recommending to anyone what needs any plumbing services.
Response from the owner: Hi Jeff! Thank you so much for your kind words and the 5-star review! We're glad to hear that Jamie was able to help you out quickly and effectively. We pride ourselves on our honesty and fair pricing, so we're happy that it was reflected in your experience. We appreciate your recommendation and just want to remind you that we're always here to help with any plumbing needs you may have in the future. Just give us a call!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Best plumbers in Croydon...I have an airbnb in Croydon NSW, Jamie and the crew were a good bunch of blokes that got the job done at short notice, much appreciated.
Response from the owner: Hi John! Thank you so much for your kind words and positive review. We're thrilled to hear that our team was able to assist you with your plumbing needs at your Airbnb in Croydon. We always aim to provide prompt and efficient service, so we're glad we could help at short notice. If you ever need any plumbing work in the future, don't hesitate to reach out. We're always here to lend a hand. Thanks again, and take care!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
The guys at JR Burns were great to deal with. Reasonably priced and did the job well and on time. Plus they were polite and friendly to deal with which means a lot in my opinion. Would recommend.
Response from the owner: Hi Austin! Thank you so much for your kind review. We're thrilled to hear that you had a great experience with our team at Burns Plumbing. We pride ourselves on providing quality service at a reasonable price, so we're glad to know that we met your expectations. If you ever need any plumbing assistance in the future, please don't hesitate to reach out. We're always here to help!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
I needed a plumber quickly and Burns Plumbing did the rest easily and without hassle. The two lads worked well together and happy to recommend to anyone else in need of a plumber.
Response from the owner: Hey Ben! Thanks so much for the awesome review! We're thrilled that we were able to help you out quickly and without any hassle. Our team always strives to work together efficiently to get the job done right. We really appreciate your recommendation and if you ever need any more plumbing work done, remember that we're always here to help. Just give us a call!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Professional and on time service. Solved our issue on the same day.
Response from the owner: Hi Antoine! Thank you so much for taking the time to leave us this amazing review. We're thrilled to hear that you were pleased with our professional and timely service, and that we were able to solve your issue on the same day. If you ever need any more help with plumbing work, don't hesitate to reach out to us. We're always here to assist you.----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
I had a tempering valve replaced by another plumbing service just over a year ago. I still had issues a year later and I got the same plumber out. I really wasted my money and time. I got JR Plumbing out who also service the buildings in my area and work with building management. Alex and the team quickly realised the original plumber used a tempering valve that wasn’t suited to my apartment. They replaced it with a better one and now we have no issues.I have to say they have been prompt and professional and would have been cheaper than using the other plumber.I would easily recommend them to do your plumbing.
Response from the owner: Hi Bryan! Thank you so much for sharing your experience with us. We're sorry to hear about the issues you had with the previous plumber, but we're glad we could help you out! Our team takes pride in providing prompt and professional service, and we're thrilled to hear that you're now satisfied with the new tempering valve. If you ever need any more plumbing work in the future, don't hesitate to reach out. We're always here to help!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
The team from Burns Plumbing arrived exactly on time, and completed the work in a timely and professional manner. The invoice was very reasonable. I have no hesitation in recommending Burns Plumbing.
Response from the owner: Hi John, thank you so much for your kind words and for recommending Burns Plumbing! We're glad to hear that our team arrived on time and completed the work to your satisfaction. It's always our goal to provide timely and professional service at a reasonable price. If you ever need any more plumbing work done, don't hesitate to reach out - we're always here to help!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
From booking to reminder to attending to fix a blockage and leak Burns Plumbing were great! Recommended to me by a friend. Jack (and other staff) was charming and of course fixed the problems. Very efficient.
Response from the owner: Hi Julie! Thanks so much for leaving us such a wonderful review. We're thrilled to hear that you had a positive experience with Burns Plumbing from start to finish. We always strive to provide efficient service and it's great to know that we were able to fix the blockage and leak for you. If you ever need any more plumbing work done, feel free to reach out to us. We're here to help!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
I couldn't recommend this business highly enough. Team are exceptionally professional with fabulous knowledge and expertise. Very easy to deal with. Well done on such a great business.
The team - both Jamie and the boys who did the install - is professional courteous and efficient. We had to have a a gas hot water system installed fairly urgently. They kept us up to date during the installation process. Would absolutely recommend JR Burns for any plumbing needs.
I was very impressed with the level of service and responsiveness! We had called around for an emergency plumber and after being quoted at least double the price, we had JR Burns turn up within 30 minutes and fixed the issue with our backed up toilet within 30 minutes. They were incredibly helpful and did a great job. Would absolutely use them again. Highly recommend.
Response from the owner: Thank you so much for the kind words, Kevin! We're thrilled to hear that you've had a positive experience with our team and that we've been able to help with your electrical needs. Please don't hesitate to reach out to Plumbwell Plumbing Services if you ever need assistance in the future. We're always here to help!----------------------------Jamie BurnsBurns Plumbinghttps://www.jrburnsplumbing.com.au/76 Bay St, Croydon, NSW, 2132, Australia
Fantastic experience using this company! Highly professional, honest and responsive to our needs, Couldn't recommend them more.
We have been using Burns Plumbing for a couple of years and each time they come out to assist everything is resolved promptly. Jamie, Matt and Danny are always so patient and knowledgeable and we will continue supporting the business as they know what to do properly first time everytime.
Great service and ultra professional. Danny solved all our plumbing issues! Would recommend to anyone needing a plumber.
I have used Burns Plumbing many times for work at our Tennis Club and have been very satisfied with all work performedJamie and his crew are very professional in all aspects of the business and I would not hesitate in recommending them to anyone in need of a competent plumber
I have engaged JR Plumbing several times. They are not only highly competent and skilled but courteous and professional. Also Jamie and his team have great customer service and always shown careful consideration to my aging parents. I would not hesitate to recommend Jaime and his team to anyone requiring any type of plumbing services.
I was really impressed with Burns Plumbing. The pricing was fair and upfront, and they showed up when they said they would.
Burns Plumbing highly recommended. They replaced my hot water unit efficiently and professionally, at a very reasonable price
I used the services of Burns plumbing and can’t speak highly enough of the service and repair work. They were very efficient and charged a reasonable and fair price. Definitely recommend ✅
Response from the owner: Thank you Danny, we appreciate you taking the time to leave a great review.
Jimmy and his team are very efficient and well priced. I’ve used them a few times for blocked drains and other plumbing issues and recommend them highly.
Response from the owner: Thank you Sam, We really appreciate your support.
Response from the owner: Thank you Garry for your support.
Response from the owner: Thank you Shark, we appreciate the support.
real quick service..
Response from the owner: Thank you Shayan, we appreciate your support
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Google Rating
5.0
Based on 59 reviews
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